4.SAN FRANCISCO-Only 21percent of workers worldwide are"engaged"-that's the word used to describe workers who are ready to expend some extra effort at work-while 38percent are disengaged,according toa new survey.
"Engagement is not satisfaction or happiness,but the degree to which workers connect to the company emotionally,and the degree to which workers are aware of what they need to do to add value and are willing to take that action,"said Julie Gebauer,a managing director of Towers Perrin,a consulting firm,which surveyed almost 90,000workers in 19countries.
"Happy employees don't necessarily create better financial results,but there is a definite link between engagement and a company's financial performance,"Gebauer said.
The survey found 21percent of workers worldwide are engaged,and another 41percent are"enrolled",which means they're on the road to engagement.
More than 80percent of the engaged employees say they contribute to the quality of company products,services and customer satisfaction,while only 40percent of disengaged workers agree.
Engagement helps retention(留置)too.About 50percent of engaged employees say they have no plans to leave their company versus 15percent of the disengaged.
"The fact that almost 80percent of workers are disengaged is likely costing companies money."Gebauer said.
"The conception of engagement is really a financial issue,"said Gebauer.‘Organizations that have employees that are highly engaged deliver better financial results than those that don't."
In a separate study,Towers Perrin assessed data on 40global companies over a three-year period,measuring employee engagement at a certain point and then looking at the companies'financial results over the following three years.
Companies with highly motivated workers enjoyed a 3.7percent increase in profits,while companies with a lower level of worker commitment saw a decrease in profits slightly.
What makes for an engaged employee?It's not necessarily pay.While the level of pay is important,it's not among the top 10drivers of engagement.Rather than only using the pay,companies should survey their work force,much as they might study their customers,to assess what employees are seeking.
25.The underlined word"ienrolled"in Paragraph 4means.D
A.engaged B.Disengaged C.over-engaged D.not yet but to be engaged
26.According to the text,among 500disengaged employees,how many would probably have the intention of leaving their company?D
A.50.B.75.C.250.D.425.
27.What would probably be talked about following the last paragraph?A
A.The top ten drivers of engagement.
B.The reason to encourage engagement.
C.The importance of the pay level in engagement.
D.The survey of work force in a company.
分析 本文為說明文,文章提出只有21%的雇員積極參與公司,38%的員工還未參與.同時(shí)討論了員工工作的動(dòng)力.
解答 25-27.DDA
25.答案D.詞義猜測題.根據(jù)后文which means they're on the road to engagement可知,此處指的是這些人正在參與的路上,在參與但還未進(jìn)入狀態(tài).故選D.
26.答案D.?dāng)?shù)字計(jì)算題.根據(jù)第五段About 50percent of engaged employees say they have no plans to leave their company versus 15percent of the disengaged可知,在無參與的員工中只有15%的不打算離開公司,故打算離開公司的人數(shù)為5,000*(1-15%)=425,故選D.
27.答案A.推理判斷題.根據(jù)What makes for an engaged employee?It's not necessarily pay.While the level of pay is important,it's not among the top 10drivers of engagement可知,薪水固然重要,但并未躋身十大工作動(dòng)力之列.故下文要介紹工作的十大動(dòng)力.選A.
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