Question

3．假設(shè)你是李華，幾天前你從某國外網(wǎng)站購買了一支錄音筆，現(xiàn)在你發(fā)電子郵件到該網(wǎng)站反映以下問題：
1．音質(zhì)不太清楚；
2．操作不簡便；
3．經(jīng)常出問題．
期待的解決辦法：
（1）退貨退款；
（2）修理或調(diào)換．
注意：
1．字?jǐn)?shù)120-150，開頭結(jié)尾不計入總字?jǐn)?shù)； 
2．可適當(dāng)增加細(xì)節(jié)，試行文連貫； 
3．參考詞匯  錄音筆  recording pen
Dear Sir or Madam，

Best wishes，
Yours，
li Hua．

Answer 1

分析 本篇書面表達(dá)是要求寫封電子郵件，反映所購買產(chǎn)品的質(zhì)量問題．電子郵件是人們?nèi)粘Ｉ�活中常用的一種應(yīng)用文體，同學(xué)們應(yīng)該對寫作格式很熟悉，但是在寫作時要注意以下方面：一．因為是反映問題，所以要求語言簡潔，條理清楚，把存在的問題和自己的要求表達(dá)準(zhǔn)確；二．雖然產(chǎn)品存在問題，但是語言仍要委婉，禮貌顯示出作者的修養(yǎng)；三．時態(tài)方面，因為是敘述產(chǎn)品現(xiàn)在存在的問題，所以可以用一般現(xiàn)在時態(tài)，期待解決辦法部分可以使用將來時態(tài)．四．注意適當(dāng)增加細(xì)節(jié)，使語言更為通順，行文更為連貫．五．用第一人稱．
文章分成兩部分，一，敘述產(chǎn)品現(xiàn)在存在的問題；二，解決辦法．
重要的句型和短語：
there seems to be 看起來有
Due to 由于
it's not easy to operate，which has caused me much trouble．它不容易操作，這給我造成了很多麻煩．
I would appreciate it very much if I can get my money back．如果你能退錢，我會很感激的．
it often breaks down，while a recording pen at such a price shouldn't have had so many problems．
它經(jīng)常出毛病，然而這個價格的錄音筆不應(yīng)該有如此多的問題．

解答 Dear Sir or Madam，
   I am writing to tell you something about the recording pen． I bought it from your website several days ago．However，there seems to be something wrong with it．（點題）First，the voice isn't so clear as you claimed．Second，it's not easy to operate，which has caused me much trouble．What I expect is a human-friendly one．Third，it often breaks down，while a recording pen at such a price shouldn't have had so many problems．（敘述產(chǎn)品現(xiàn)在存在的問題）
   Due to its poor quality and much inconvenience it has caused，I wonder whether you can do something about it．I would appreciate it very much if I can get my money back．I'll send it back to you as soon as you return the money to me．If it can't be helped，I wish you could have it repaired or changed．（解決辦法．）
   I'm looking forward to your early reply．（固定結(jié)尾）
   Best wishes，
Yours，
li Hua

點評 考查提綱類作文．這種文章要全面，詳略得當(dāng)．?dāng)⑹鰰r可以用關(guān)聯(lián)詞語 first…second…third 等詞的使用使文章層次分明，脈絡(luò)清楚．