Question

6．假定你是李華．昨天你和一個(gè)朋友在一家餐廳吃午餐時(shí)遭受其惡劣的服務(wù)：前臺(tái)聲稱沒(méi)有接到預(yù)訂電話，因此你們不得不再排隊(duì)等候；當(dāng)請(qǐng)求提供一把餐叉時(shí)，一名女服務(wù)員假裝沒(méi)有聽(tīng)到；之后另一位服務(wù)員無(wú)意中將湯撒在你的朋友身上卻不予道歉．
請(qǐng)據(jù)此給這家餐廳寫信投訴．信中需說(shuō)明：
=1．投訴原因；
=2．表達(dá)不滿并希望得到解釋和答復(fù)．
注意：=1．詞數(shù)100左右；=2．可以適當(dāng)增加細(xì)節(jié)，以使行文連貫；=3．書信開(kāi)頭語(yǔ)和結(jié)束語(yǔ)已為你寫好． 參考詞匯：預(yù)定  reserve
Dear Sir or Madam，
I'm writing this letter to complain about the poor service of your restaurant．___________
Yours truly，
Li Hua．

Answer 1

分析 本文為投訴信．
寫作要點(diǎn)為：1．投訴原因；
2．表達(dá)不滿并希望得到解釋和答復(fù)．

解答 Dear Sir or Madam，
I'm writing this letter to complain about the poor service of your restaurant．
Yesterday，I went to your restaurant to have lunch with my classmate．We reserved our seats in advance，but the server at the front desk told us that he didn't receive our call at all．So we had to wait for almost half an hour for a table．After that，when we asked a waitress to bring us a fork，she pretended not to have heard us．Worse still，another waitress spilt some soup on my classmate's dress but she even didn't say sorry to us．
I can't believe that such things could happen in your restaurant，which enjoys a good fame for many years．Forgive me if I'm impolite，but we're very angry about this and we hope that you can give us a satisfactory explanation．We are looking forward to your early reply．
Yours truly，
Li Hua

點(diǎn)評(píng) 考生需熟悉書信格式．考生需了解寫作要點(diǎn)及寫作意圖，合理安排寫作結(jié)構(gòu)，平時(shí)注意積累詞匯及語(yǔ)法知識(shí)．