10.Allow me to introduce you to Terry,a window salesman from England.If I could take you back about 20 years,you'd know Terry as a complete green hand,who was wet behind the ears in just about everything he attempted.A person couldn't sell false teeth to his own Granny,let alone he could compete with the other salespeople in the industry. You know,the kind who could sell snow to Eskimos.
Terry's boss decided to send him out on a practical field trip on his first day.So off he went,but he was extremely nervous.With his hands and his knees shaking,he approached the front door and knocked at is.And old woman appeared.After dozens of cups of tea and pieces of biscuits,the woman signed a contract and purchased over $7,000 worth of windows.
The woman had already talked with 6 excellent salesmen that week,all of whom offered her cheaper ones!That's right---Terry's price was the most expensive and he was also the most inexperienced salesman there ever was.
So,what happened then?Here comes the secret.The woman said she liked the young lad more than the others.That's all there was to it.She didn't care about the extra expense.Even the other salesmen couldn't persuade her to pay less than this young lad was asking for.
The truth is that the young lad left on the woman the first impression that shone brighter than any of the salesman's talk.First impressions count,not the sales techniques,not the low prices.The actual"personality"the kid honestly gave was all that was required.If you market your own products and services,consider what impression you are giving to others.If you appeal to them,then you've already done half of the work.If this means redesigning your presentation,then so be it.If this means going out of your way to be polite,helpful and giving the best possible shopping experience to your customers,the so be it.
21.When Terry was offered the job of salesman,heD.
A.was good at sales techniques
B.was too young to do it
C.was belie ved in by his boss
D.knew little about sales skills
22.The underlined sentence in Paragraph 1 suggests thatC.
A.Terry couldn't trade with Eskimos
B.Terry loved his Granny more
C.Terry was too honest to do the job
D.Terry was afraid to compete
23.What made the young lad succeed in selling t he window to the old woman?B
A.Being honest and childish.
B.First impression of good personality.
C.High quality and expensive window.
D.Strange ways of sales.
24.The passage is most likely written toA.
A.new salesmen
B.general readers
C.window makers
D.new graduates.

分析 本文是一篇科教類閱讀,屬于說明文,主要講述了一個做銷售的新手,在沒有任何的銷售技能前提下靠坦誠的性格贏得顧客.

解答 21.D 細節(jié)理解題.根據(jù)第一段"If I could take you back about 20 years,you'd know Terry as a complete green hand"以及第二段中的"he was extremely nervous.With his hands and his knees shaking"可看出Terry得到銷售工作時,是一個新手,對銷售技能不太了解.故選D.
22.C 句意猜測題.根據(jù)本句意思"一個不能把假東西買給他奶奶的人,更不用說和其他的銷售員競爭",說明Terry做這個工作太誠實了.所以選C.
23.B 細節(jié)理解題.根據(jù)最后一段"First impressions count,not the sales techniques,not the low prices.The actual"personality"the kid honestly gave was all that was required."可推斷使得這個年輕人成功賣掉玻璃的關(guān)鍵是他給老太太的第一印象,以及他誠實的品質(zhì).故選B.
24.A 推理判斷題.根據(jù)文章最后一段"If this means redesigning your presentation,then so be it.If this means going out of your way to be polite,helpful and giving the best possible shopping experience to your customers,the so be it.."可看出文章主要寫給新的銷售員.故選A.

點評 本文是一篇科教類閱讀,題目涉及多道細節(jié)理解題,推理判斷題,句意理解題.做題時學(xué)生應(yīng)仔細閱讀原文,把握文章主要內(nèi)容,聯(lián)系文章上下文內(nèi)容并結(jié)合所給選項含義,從中選出正確答案,一定要做到有理有據(jù),切忌胡亂猜測

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