How do apology languages work? Have you ever tried to apologize, only to be refused? It may be that you were offering a partial apology in a “l(fā)anguage” , that was foreign to your listener．The five languages of apology include:
Apology Language 1: “I am sorry.”
List the hurtful effects of your action．Not “I am sorry if …”, but “I am sorry that…”．You might ask if they want to add any points that you have not recognized.
Apology Language 2:“I was wrong.”
Name your mistake and accept fault．Note that it is easier to say “You are right” than “ I am wrong”, but the latter carries more weight.
Apology Language 3: “ What can I do to make it right?”
How are you now? How shall I make amends(彌補) to you? How can I restore your confidence that I love you— even though I was so hurtful to you?
Apology Language 4: “I’ll try not to do that again.”
Engage in problem-solving．Don’t make excuses for yourself such as, “Well, my day was just so…” Instead, offer what you will change to prevent yourself from putting them in the same bad situation again．
Apology Language 5: “Will you please forgive me?”
Be patient in seeking forgiveness．They may need some time or greater clarification of your input from Apology Languages 1-4.
Finally, your apology may not be accepted, but at least you know that you have been faithful in offering a sincere olive branch of peace.
小題1:The passage mainly talks about___________
A．5 tips for apologies that workB．5 ways of refusing apologies
C．the function of apology languagesD．the importance of apology languages
小題2:According to Paragraph 1, your apology may be refused mainly because________
A．your listeners can’t understand your dialect.
B．your listeners can’t hear what you said clearly.
C．your apology is not sincere.
D．your apology is not expressed well enough.
小題3:When offering an apology, which of the following does the author prefer?
A．“You are right”B．“I am sorry if …”
C．“I was wrong.”D．“Well, my day was just so…”
小題4:In the last paragraph, the author tells us even if your apology may not be accepted, at
least ___________.
A．It’s your fault any moreB．your mind will be at peace
C．your friend will make peace with you D．your apology is true to your heart

小題1:A
小題2:D
小題3:C
小題4:D
略
練習冊系列答案
相關習題

科目：高中英語 來源：不詳 題型：閱讀理解

Students who say they never or hardly ever used dictionaries often speak English well but usually write poorly, because they make many mistakes.
The students who use dictionaries most do not learn especially well either. The ones who look up every new word do not read fast. Therefore they do not have time to read much. Those who use small two-language dictionaries have the worst problems. Their dictionaries often give only one or two words as translations of English. But one English word often has many translations in a foreign language and one foreign word has many translations in English.
The most successful students are those who use large college edition dictionaries with about 100,000 words but do not use them too often. When they are reading, these students first try to get the general idea and understand new words from the context. Then they reread and use the dictionary to look up only key words that they still do not understand. They use dictionaries more for writing. If they are not sure how to spell a word, or divide it into syllables (音節(jié)), they always use a dictionary. Also, if they think a noun might have an unusual plural form, they check these in a dictionary.
小題1: The writer thinks that        .
A．choose a good dictionary, and you’ll be successful in learning English
B．dictionaries are not necessary to the students who learn English
C．it is very important for students to use good dictionaries properly
D．using dictionaries very often can’t help to improve writing
小題2:According to the passage, which of the following is wrong?
A．Dictionaries have little effect on learning to speak English.
B．Whatever new words you meet while reading, never use dictionaries.
C．Small two-language dictionaries have serious defects (缺陷).
D．Reading something for the first time, you’d better not use dictionaries.
小題3:When in the reading does the writer advise students to use a good dictionary?
A．At the beginning of the reading
B．At the end of the reading
C．During the first reading
D．After the first reading
小題4:This passage mainly tells us        .
A．students shouldn’t use small two-language dictionaries
B．what were the defects of small two-language dictionaries
C．why students should use large college edition dictionaries
D．what dictionary students should choose and how to use it
小題5: Which is not mentioned in this passage?
A．How to make good use of a dictionary.
B．When to use a dictionary.
C．How to improve spoken English.
D．How to practise reading fast.

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

The German shepherd runs off and noses around in the grass of Kenya’s Laikipia Plateau. “OK, Oakley,” the dog’s handler orders, “Find it!”
Oakley sniffs (嗅) until he comes to a bush, then stops, sits, and looks up at his handler. She bends to see what he has found: the waste of an endangered African wild dog. “Good dog!” she praises. The handler pulls a tennis ball from her pocket. Oakley jumps for his reward.
“He doesn’t actually want the waste,” says Aimee Hurt, a founding member of the U.S.-based group Working Dogs for Conservation. Hurt is in Kenya to train both Oakley and his handler. “He finds it so he can play with his ball. We’re the ones who want the waste.”
Detection dogs are sometimes taught to locate actual animals. Black-footed ferrets (雪貂) have been studied with their help. But more often the dogs learn to locate the waste of creatures such as bears, wolves and mountain lions.
What the dogs find provides scientists with data about a species. Scientists can use the DNA collected from animal waste to identify individuals, sex, and population sizes — all without ever seeing the animal itself. “It can take years to gather this kind of information if you have to trap animals,” Hurt explains.
Waste analysis might make a huge difference when wild species are accused of attacking domestic livestock (家畜). Hurt says, “A good detection dog will find the waste so we can see what the animal is actually eating.” This may help reduce problems between people and wildlife.
小題1: The underlined word “She” in Paragraph 2 refers to  “_____”.
A．the German shepherd
B．a(chǎn)n African wild dog
C．Aimee Hurt
D．the handler
小題2: Oakley is interested in finding the waste because _____.
A．he wants to study endangered animals
B．he can get a tennis ball to play with
C．he wants to eat it
D．he wants to play with it
小題3:Which of the following is TRUE according to the passage?
A．Trapping animals is not difficult.
B．People are making efforts to protect the environment.
C．Detection dogs attack domestic livestock frequently.
D．Collecting animal waste is a good way to gather information.
小題4:What is the main idea of the passage?
A．Detection dogs can help scientists study wildlife.
B．Detection dogs can defend wildlife.
C．Detection dogs can help the police catch the criminals.
D．Detection dogs can help local people defend domestic livestock.

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

The University of Wales, Bangor has been rated the top university in the UK for the help and support provided for students by the Times Higher Education Supplement.We want to make sure all our students are happy and that they enjoy their time here in Bangor. We realize that you may need some support during your time here to solve some personal problems or difficulties.
Our Student Services Centre and the Students’ Union can offer the following:
● An advice service that is free and confidential.
● You’ll have a personal teacher in your department.
● A Peer Guide will welcome you to Bangor during your first week and answer any question you might have.
● Student Services and Security are on call during the day and there is a warden (管理人) on call at evenings and weekends at all our halls of residence.
● Personal support and advice on a variety of problems through the Students’ Union Welfare Advice Centre.
● Nightline, a confidential support service run during the night by students for students.
● A team of staff volunteers are available to deal with any serious incident which happens outside normal university hours.
● Health care in daily surgeries where you don’t need an appointment. You will need to register with a local General Practitioner (全科醫(yī)師). We also have a nurse who can make visits to your place when necessary.
● An adviser for international students.
● A room where local postgraduate students who live at home and travel to the university each day, can spend their free time.
The university welcomes applications from disabled students and aims to provide equal opportunities for all. For more information please see our Student Services pages.
小題1:The passage is mainly about _______ at the University of Wales, Bangor.
A．health service and welfareB．education and training
C．the student service organizationsD．the daily life of students
小題2:The University of Wales, Bangor is well-known for _______.
A．the care and support offered to students
B．its super teachers and star students
C．its attention to disabled students
D．teaching quality and achievements
小題3:The following are all services offered by the Student Services Centre and the Students’ Union EXCEPT that _____.
A．a(chǎn) personal tutor can help you in your department
B．Student Services and Security works around the clock
C．you can ask for personal support and advice on a variety of problems
D．a(chǎn) free career center can help you find a job
小題4:The author’s main purpose of writing the passage is to ________.
A．show that the university treats all students equally
B．inform students with disabilities about the university
C．a(chǎn)ttract more students to the university to study
D．introduce student organizations of the university

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

Fish Ears Tell Fish Tales
　 Fish have ears. Really. They’re quite small and have no opening to the outside world carrying sound through the body. For the past seven years, Simon Thorrold, a university professor, has been examining fish ears, small round ear bones called otoliths (耳石).
　 As fish grow, so do their otoliths. Each day, their otoliths gain a ring of calcium carbonate (碳酸鈣). By looking through a microscope and counting these rings, Thorrold can determine the exact age of a young fish. As a fish gets older, its otoliths no longer get daily rings. Instead, they get yearly rings, which can also be counted, giving information about the fish’s age, just like the growth rings of a tree.
　 Ring counting is nothing new to fish scientists. But Thorrold has turned to a new direction. They’re examining the chemical elements (元素) of each otolith ring.
　 The daily ring gives us the time, but chemistry tells us about the environment in which the fish swam on any given day. These elements tell us about the chemistry of the water that the fish was in. It also says something about water temperature, which determines how much of these elements will gather within each otolith ring.
　 Thorrold can tell, for example, if a fish spent time in the open ocean before entering the less salty water of coastal areas. He can basically tell where fish are spending their time at any given stage of history.
　 In the case of the Atlantic croaker, a popular saltwater food fish, Thorrold and his assistant have successfully followed the travelling of young fish from mid-ocean to the coast, a journey of many hundreds of miles.
　 This is important to managers in the fish industry, who know nearly nothing about the whereabouts of the young fish for most food fish in the ocean. Eager to learn about his technology, fish scientists are now lending Thorrold their ears.
小題1:What can we learn about fish ears from the text?
A．They are small soft rings.
B．They are not seen from the outside.
C．They are openings only on food fish.
D．They are not used to receive sound.
小題2:Why does the writer compare the fish to trees?
A．Trees gain a growth ring each day.
B．Trees also have otoliths.
C．Their growth rings are very small.
D．They both have growth rings.
小題3:Why is it important to study the chemistry of otolith rings?
A．The elements of the otoliths can tell the history of the sea.
B．Chemical contents of otoliths can tell how fast fish can swim.
C．We can know more about fish and their living environment.
D．Scientists can know exactly how old a fish is.
小題4:How would you understand “fish scientists are now lending their ears”?
A．They are very interested in Thorrold’s research findings.
B．They want to know where they can find fish.
C．They lend their fish for chemical studies.
D．They wonder if Thorrold can find growth rings from their ears.

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

       If you’re a male and you’re reading this, congratulations! You’re a survivor. According to statistics，you’re more than twice as likely to die of skin cancer than a woman，and nine times more likely to die of AIDS. Assuming you make it to the end of your natural term，about 78 years for men in Australia，you’ll die on average five years before a woman.
There're many reasons for this--typically，men take more risks than women and are more likely to drink and smoke but perhaps more importantly, men don’t go to the doctor.
“Men aren't seeing doctors as often as they should，” says Dr. Gullotta.“This is particularly so
for the over-40s, when diseases tend to strike. According to a recent survey, 95％of women aged between 15 and early 49s see a doctor once a year, compared to 70％of men in the same age group.
“A lot of men think they’re unbeatable，”Gullotta says．“They only come in when a friend drops dead on the golf course and they think, Geez, if it could happen to him …”
Then there’s the ostrich（鴕鳥）approach．“Some men are scared of what might be there and would rather not know,” says Dr. Ross Cartmill.
“Most men get their cars serviced more regularly than they service their bodies,” Cartmill says. He believes most diseases that commonly affect men could be addressed by preventive check-ups.
“Prevention is cheaper in the long run than having to treat the diseases．Besides, the final cost is far greater，it’s called premature death.”
小題1:Why does the author congratulate male readers at the beginning of the passage?
A．They can live longer than they expected．
B．They are sure to enjoy a longer and happier life.
C．They have lived long enough to read this article.
D．They are more likely to survive serious diseases now．
小題2:Which of the author’s statements is the most important reason that men die five years earlier on average than women according to the passage?
A．Men drink and smoke much more than women.
B．Men don’t seek medical care as often as women.
C．Men are more likely to suffer from deadly diseases.
D．Men aren’t as cautious as women in face of danger.
小題3:Which of the following best completes the underlined sentence “Geez, if it could happen to him…” （in Para 4） ?
A．it could happen to me，too.
B．it would be a big misfortune.
C．I should avoid playing golf.
D．I should consider myself lucky.
小題4:What does Dr．Ross Cartmill mean by“the ostrich approach”（in Para 5）?
A．A casual attitude towards one’s health conditions.
B．A new treatment for certain psychological problems．
C．Refusal to get medical treatment for fear of the pain involved.
D．Unwillingness to find out about one’s disease because of fear.

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

 Many different tribes live in the Ituri rain forest of Africa, but the Pygmies are the most unusual. Most of the men are not much more than four feet tall. They weigh only about eighty pounds. The women are even smaller and thinner. But in spite of the fact that they are small, these people are perfectly formed men and women.
It is an exciting experience to visit a Pygmy encampment for the first time. Before you go, you must send word ahead that you are coming. Some friendly native or trader must take the message to the Tiki-Tikis. Otherwise the whole tribe will disappear into the depths of the jungle long before you have come close enough to be welcomed.
The great Ituri rain forest seems cut off from the rest of the earth. There are living, dead, and dying trees on every side. Except where a clearing has been burned and chopped out, a man may live his whole life in the Ituri and never see farther than twenty yards.
It takes sharp eyes to discover the almost hidden path to the Pygmy camp. The path is no wider than a small man’s foot. No sound breaks the silence in this part of the forest. There are no signs of people.
The stranger must walk carefully. What appears to be a bent branch may prove to be a deadly snake. A spotted gold patch of sunlight may be a crouching leopard(豹).
Even the Pygmy camp comes as a surprise. The leafy shelters in which the little people live are hardly three feet high. They look so much like the surrounding undergrowth that they might easily be passed by. These houses contain no furniture of any sort. The beds are merely plantain leaves spread out on the earth floor. There are no cooking pots: food is eaten raw or smoked over a fire. Spears, bows and arrows are the only possessions of these people. When the tribe moves to a new camp there is nothing to carry except these weapons and babies too small to walk.
小題1:According to the passage, we can conclude _____.
A．the Pygmies are the shortest tribe worldwide
B．the Pygmies are short but normal in mentality
C．most of the Pygmy men are more than four feet
D．the Pygmies live in the forest of America
小題2:Paragraph 2 mainly suggests that the Pygmies ______.
A．a(chǎn)re unwilling to communicate with people outside
B．a(chǎn)re very cruel and they will kill you with the spears
C．a(chǎn)re friendly to the tourists visiting them for the first time
D．move so fast and often that can’t be caught up with easily
小題3: Which of the following word can describe the life of Pygmy?
A．Quiet.B．Active. C．Hard.D．Busy.
小題4:Which of the following is TRUE of the Pygmy?
A．Their houses can’t be easily found in the hurt rain forest.
B．Their houses, which are three feet high, are made of wood.
C．Weapons and cooking pots are their most valuable possessions.
D．They are living in harmony with dangerous animals around.

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解


Teaching includes more than leadership. Some of the teacher's time and effort is directed toward instruction, some toward evaluation(評價). But it is the teacher as a group leader who creates an effective organizational structure and good working environment so that instruction and evaluation activities can take place. A group that is totally disorganized, unclear about its goals, or constantly fighting among its members will not be a good learning group. The leadership pattern includes helping to form and keep up a positive learning environment so that instruction and evaluation activities can take place.
On the first day of class the teacher faces a room filled with individuals. Perhaps a few closely united groups and friendships already exist. But there is no sense of belonging. If teachers are successful leaders, they will help students develop a system of relationships that encourages cooperation.
Standards and rules must be set up that keep order, ensure justice, and protect individual rights, but are not against school policy. What happens when one student hurts another's individual rights? Without clear guidelines agreeable to students, teachers, and administration(行政管理), the classroom can be in disorder. Students may break rules they did not know existed. If standards are set without opinions from the class, students may spend a great deal of creative energy in ruining the class environment, finding ways to break rules.
No matter how skillful the teacher is in uniting students and setting up a positive atmosphere, the task is never complete. Regular maintenance(保持) is necessary. Conflicts(沖突) arise. The needs of individual members change. A new kind of learning task requires a new organizational structure. Sometimes out pressures such as holidays, upcoming tests or athletic contests, or family troubles cause pressure in the classroom. One task for the teacher is to bring back a positive environment by helping students deal with conflicts, changes and pressure.
68. This article is written mainly for the purpose of ______.
A. providing information for teaching    
B. studying the teacher's behavior in the classroom
C. comparing the teacher's behaviors with students'    
D. teaching and organizing a class
69. The teacher, in some way, is a leader because ______.
A. he must well-organize a class and keep a good learning environment
B. he deals with students in the same way as a leader does
C. he should develop agreement among students
D. he has to keep his class in order and give instruction and evaluation
70. Which of the following is not true?
A. If the teacher well unites his student sand creates a positive atmosphere, he then will complete his task.
B. If guidelines are not acceptable both to students and teachers, the classroom can be a mess.
C. Outside pressure may cause pressure among students.
D. Students need the teacher just as sheep need a shepherd(羊倌).

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解


In 1990 Peter Salovey Ph. D and John Mayer Ph. D coined the term Emotional Intelligence. Their research has opened many people’s eyes to the fact that EQ or emotional quotient holds the key to one’s happiness and well being, and helped us to realize that our emotional makeup can be so much more important than our mental, or what we refer to as IQ—intelligent quotient.
IQ is essential for learning and mental development and EQ is much more important for happiness and success. Some time ago a study done in the United States proved that doctors who were impatient and did not exhibit much care towards their patients were more likely to be sued (起訴) for malpractice(瀆職), whereas doctors who were caring and attentive to their patients were less likely to be sued even if they made a critical mistake. A woman wrote to newspaper recently telling about her brother. He was apparently a genius but did not get along with people, quit every job he started, and eventually became a taxi driver. These are just a few examples of people with high IQ but low EQ.
We have all known people who did not complete college, but who have become very successful in business. We call them street smart. We also know people who, on the whole, are positive, communicative, pleasant and supportive—these people enjoy a high level of EQ.
Many people wish to improve their EQ for the purpose of becoming happier, more successful, and at the same time more balanced, individuals. The remarkable thing about EQ is that it can always, at any age, be improved, unlike IQ, which remains more or less fixed in adult life.
Now psychologists start workshops focusing on showing people how to increase their EQ. This enables them to accomplish their dreams and desires, rid themselves of negative patterns and shows them that once they master their inner world, their outer world becomes much better.
47. In the second paragraph, the author gives us two examples to show that _____.
A. doctors in the United States are often involved in cases
B. working as a taxi driver in the United States requires high EQ
C. those with high IQ are often engaged in the low-rank work
D. those with low EQ have a harder time surviving in life
48. Which of the following can’t be used to describe the people with a high level of EQ?
A. They are positive, communicative, pleasant and supportive.
B. They are optimistic and untroubled by difficulties.
C. They are impatient and show little care towards others.
D. They may be very successful in business.
49. It can be inferred that predicting future successes, ______.
A. a person’s brainpower might actually matter less than a person’s character
B. a person’s IQ might be more important than a person’s EQ
C. IQ plays an important role as well as EQ
D. both IQ and EQ are the key points that should be considered
50. Which of following is NOT true according to the passage?
A. People with high IQ are likely to gain knowledge quickly.
B. At work EQ gets you hired easily and IQ gets you promoted.
C. Having a high IQ will help us in some ways but having a high EQ might help us even more.
D. People’s EQ could be raised much more than their IQ.

查看答案和解析>>

同步練習冊答案