Question

【題目】寫作

假如你叫李華，你和父母在英國旅游期間于1月28日至30日入住Forest Hotel酒店，但對其提供的服務(wù)不滿意，請發(fā)電子郵件給酒店的管理者進行投訴，要求其道歉并改進服務(wù)質(zhì)量。1. 搬運工送到房間的皮箱破損；2. 衛(wèi)生間漏水；3. 樓下酒吧有噪音，并持續(xù)到很晚，影響休息。

注意：1. 文章必須包括所有要點�？蛇m當(dāng)增加細節(jié)，以使文章連貫。

2. 詞數(shù)100，文章開頭結(jié)尾已給出，不計入總詞數(shù)

3. 參考詞匯：搬運工porter n; 皮箱suitcase n; 漏水leak vi.

Dear Manager,

My name is Li Hua. I stayed at your hotel__________________________

Yours sincerely,

Li Hua

Answer 1

【答案】

Dear Manager,

My name is Li Hua. I stayed at your hotel, Forest Hotel, during my visit to the UK from Jan 28 to 30 with my parents. However, the service in your hotel left much to be desired. I’m writing this email to express my opinion.

First, we found our suitcases broken after they were carried to our room by one of your porters. Second, water was leaking out of the toilet in the bathroom. Third, the noise from the bar downstairs went on so late into the night each night that we couldn’t get good rest.

For the above reasons, I have to say that the service in your hotel is of poor quality. Therefore, I would like to receive a written apology from you. Meanwhile, I hope you can improve your service in the future so that none of the above happens again.

Yours sincerely,

LI HUA

【解析】

試題分析：本文屬于提綱類短文，要求以李華的身份發(fā)郵件給Forest Hotel酒店投訴。要點如下：1. 你和父母在英國旅游期間于1月28日至30日入住Forest Hotel酒店，但對其提供的服務(wù)不滿意。2. 搬運工送到房間的皮箱破損；3. 衛(wèi)生間漏水；4. 樓下酒吧有噪音，并持續(xù)到很晚，影響休息。5. 要求其道歉并改進服務(wù)質(zhì)量。首先考生要明確這是一封郵件，所以要注意格式及信件的過渡語。其次要注意使用一般過去時，因為主要敘述的是過去發(fā)生的事情。