Question

I never thought I would have a life-changing experience at Wal-Mart.

Although my thoughts were only on speed, the checkout line I was standing in wasn't moving as quickly as I wanted, and I glanced toward the cashier.

There stood a man in his seventies, wearing glasses and a nice smile. I thought, well, he's an old guy!

For the next few minutes I watched him. He greeted every customer before scanning the items. Sure, his words were the usual, “How's it going?” But he did something different—he actually listened to people. Then he would respond to what they had said and engage them in brief conversation.

I thought it was odd. I have grown accustomed to people asking me how I was doing simply out of robotic conversational habit. After a while, you don't give any thought to the question and just mumble something back. I could say, “I just found out I have six months to live,” and someone would reply, “Have a great day!”

But that wasn't the end.

He gave them the change, walked around the counter, and extended his right hand in an act of friendship. He looked at the customers in the eyes. “I sure want to thank you for shopping here today,” he told them. “You have a great day. Bye-bye.”

The looks on the faces of the customers were priceless. There were smiles and some sheepish grins. All had been touched by his simple gesture---and in a place they never expected. They would gather their things and walk out, smiling.

Of course, he did the same to me and I got to know his name, Marty.

Who was that guy? It was as if Sam Walton had come back from the dead and invaded this old guy’s body.

I had never walked away from that shop feeling like that.

1.The checkout line the writer was standing in moved slower than expected because_______ .

A．the cashier couldn’t work as fast as others

B．there were some big purchases

C．the cashier did more than scanning the items

D．the writer was not patient enough

2.According to the writer, when common people ask you “How’s it going?”

A．they don’t really care what you may answer

B．they are just practicing their conversation ability

C．they are inquiring about your private information

D．they don’t expect to hear any negative answers

3.What was most customers’ reaction to Marty’s behaviors?

A．They thought it priceless. B．They were in some way moved.

C．They thought it awful and odd. D．They felt somewhat offended.

4.What can we infer about Sam Walton?

A．He might be Marty’s father or grandfather.

B．He might be friendly and devoted to Wal-Mart.

C．He might have died while working in the market.

D．He might have come back from the dead once before.

5.What does the writer intend to express through the text?

A．Our everyday life is always full of surprises.

B．Most customers enjoy being treated this way.

C．Being different is a good way of doing business.

D．A little positive action can make a big difference.

 

Answer 1

1.C

2.A

3.B

4.B

5.D

【解析】

試題分析：文章大意：本文通過描述一個收銀員和顧客的簡單交流，這一個簡單的交流卻給了我很不一樣的感覺，感覺受到了尊敬和理解。

1.細(xì)節(jié)理解題。根據(jù)第四段But he did something different--he actually listened to people. Then he would respond to what they had said and engage them in brief conversation.但是他做了一個不同的動作，事實(shí)上他聽人們說的話并且回應(yīng)人們說話，還加入了簡短的對話。故C正確。

2.2】細(xì)節(jié)理解題。根據(jù)第五段I has grown accustomed to people asking me how I was doing simply out of robotic conversational habit. After a while, you don't give any thought to the question and just mumble something back我已經(jīng)變得習(xí)慣于人們出于機(jī)械式的問我過的怎么樣，過一會你根本不需要考慮而只是給以含糊的回答。故A正確。

3.細(xì)節(jié)理解題。根據(jù)倒數(shù)第四段All had been touched by his simple gesture--and in a place they never expected.所有人都被他簡單的動作感動了。故B正確。

4.細(xì)節(jié)推理題。通讀全文可以從他對顧客的熱情知道：他是一個友好的人，忠于自己的崗位。故B正確。

5.主旨大意題。文章開頭提到了I never thought I would have a life-changing experience at Wal-Mart.作者在沃爾瑪有改變一生的經(jīng)歷，而下文All had been touched by his simple gestur所有人都被他簡單的動作所感動。故D正確。

考點(diǎn)：考查人生百味類短文閱讀