Question

【題目】假定你是李華，你在國外購物網(wǎng)站ebay.com購買了一雙Salomon S-Lab牌子的鞋子。結(jié)果發(fā)現(xiàn)有如下問題：鞋號發(fā)錯了；鞋子其中一只顏色偏暗；到貨時間晚。

請向售貨賣家客服投訴并提出解決方案。

注意：1.詞數(shù)100左右；

2.可以適當增加細節(jié)，以使行文連貫；

3.開頭語和結(jié)語已為你寫好。

Dear Sir/Madam,

I’m writing to complain about the shoes bought from your store.

Yours,

Li Hua

Answer 1

【答案】Dear sir/madam,

I’m writing to complain about the shoes bought from your store. I received the shoes yesterday, which was supposed to have arrived a week before. To my disappointment, the shoes don’t fit me. I was in Size 8, but the shoes you sent to me is in Size 8.5, which is too large for me. What’s worse, the colors of the shoes are different. One is normal, while the color of the other is a little darker. I’m not a person who pursues perfectness, but I don’t think I can accept the difference in color. I hope you can either change one pair of shoes for me immediately or return my money to me.

I’m looking forward to your reply.

Yours,

Li Hua

【解析】該文要求寫一篇投訴信。該內(nèi)容在日常生活中比較常見。

1.要說明投訴的原因（鞋號發(fā)錯了；鞋子其中一只顏色偏暗；到貨時間晚）

2.闡述問題發(fā)生的經(jīng)過。

3.提出批評及處理方案（要求退鞋子退款或者更換鞋子）。

4.另外要注意該文的時態(tài)。在陳述購買鞋子的過程時，應(yīng)用過去時態(tài)。而在表達鞋子的問題時，應(yīng)用現(xiàn)在時態(tài)。在表達自己的要求時，應(yīng)用現(xiàn)在時態(tài)。同學(xué)們在寫作的時候，應(yīng)該選擇恰當?shù)臅r態(tài)。

【亮點說明】

所給范文對事實陳述清楚，長短句結(jié)合，靈活運用了一些較好的句式或短語。例如：定語從句（which was supposed to have arrived a week before，you sent to me，which is too large for me，who pursues perfectness）；介詞短語（to my disappointment）。