“I find myself glancing at my watch to see how long I’ve been standing in line,” she said. “Everywhere I go, I notice if the dumpster(垃圾罐)gates are open or if there’s trash in the parking lot.” Ms. Clark is a “mystery shopper”, one of thousands of contract workers that companies hire to pretend as regular customers in order to judge customer service, cleanliness and whether a store is selling a product that meets company specifications (規(guī)格).
Mystery shoppers can be found or, rather, not found, everywhere from restaurants and automotive shops to convenience stores and department stores. They play a constant cat-and-mouse game with store and restaurant employees and managers. However it’s not all fun and games. Once in the field, a mystery shopper will typically visit several stores or restaurants per hour, taking mental notes while inside, then jotting down physical notes after they leave.
It’s important for mystery shoppers to be as exact as possible, because the client companies are looking for data they can use to improve their service. The questionnaire won’t say, “Does the trash can need to be emptied?” What an educated shopper will say is, “The trash can to the left of the front door was overflowing with 10 pieces of trash on the ground.” Companies don’t need opinion but facts.
Nowadays mystery shoppers are armed with a number of high-tech devices, such as a digital scale and a digital thermometer, as well as a handheld PC for recording the entire experience. It’s a challenging job but a rewarding one. Mystery shoppers can be full time or part time, but the full-time workers tend to stick to standard mystery shopping while part-timers often choose the less complex reward-based programs. In those , the shoppers stay disguised(裝扮的) only until the “shop” is finished, and then reveal (透漏) themselves to the store management and award prizes to employees who provided excellent service.
To be a mystery shopper, it’s important to be a good observer, but sometimes it’s important to have the right profile(外表), too. Companies often hire shoppers from particular backgrounds to better blend in with clients’ regular customers. If a secret shopper will be sent in, for example, to do a high-end automotive shop, the candidate must have a particular profile that meets a high-end, luxury car-type buyer profile. “It’s a challenge to perform your shop without being discovered,” Ms. Clark said, “because most of the people that we work for are very aware of the mystery shopping program.”
67. According to the text a “mystery shopper” would not have to        .
A. sign a contract with the employer     B. travel a lot around the city
C. provide exact facts to the company D. fill in questionnaires  
68. We learn from the text that Ms. Clark        .
A. visits some shops regularly and sometimes does something special
B. pretends to be a shopper and evaluates the services
C. is a government official looking into the services
D. is a manager of a company offering good services
69. People are willing to become a mystery shopper mainly because they can        .
A. get the best service and get paid at the same time
B. play a cat-and-mouse game with shop employees and managers
C. do the job either full time or part time and get paid well
D. observe clearly what happens in the shops
70. What does the underlined word “those” in the 4th paragraph refer to?
A. The shops where the mystery shoppers go.      
B. The less complex reward-based programs.
C. Part-time jobs.             
D. Excellent services.
練習冊系列答案
相關(guān)習題

科目：高中英語 來源：不詳 題型：完形填空

.
第II卷（共45分）
一、閱讀表達(共5小題；每小題1分，滿分5分)
閱讀下面的短文和問題，根據(jù)短文內(nèi)容，在相應(yīng)題號后的橫線上寫下相關(guān)信息（不多于五個單詞），完成對該問題的回答。答語要結(jié)構(gòu)正確，書寫工整，字跡清楚。
London’s Chinese community (社區(qū)) dates back to the 18th century, when a small number of Chinese sailors moved to the city to work in Limhouse, east London. As time went on, other Chinese people came to this area and Limhouse began to be known as “Chinatown”. However, London’s Chinese community remained very small for many years: at the start of the 20th century, there were just 545 Chinese people in Britain.
After the Second World War, many farmers in Hong Kong lost their jobs and came to London. As Limhouse had been almost destroyed during the war, they settled in a different area—a part of central London near Leicester Square. This area is now what Londoners call Chinatown.
At first, the new immigrants (移民) found it difficult to get jobs. In the 1950s, however, a small Chinese restaurant opened in London. Many British people visited it and said that Chinese food was wonderful! Suddenly, Chinese restaurants and take-aways started opening in every part of the city. Instead of too little work, the new Chinese immigrants now found that they had too much! They worked as cooks, managers or waiters. Most of them enjoyed their lives and arranged their friends and relatives to join them from overseas.
As time went by, London’s Chinese community became more and more successful. The sons and daughters of the original restaurant workers studied and worked very hard. And most went on to get highly paid jobs. Many Chinese families left Chinatown and moved to the more expensive outskirts. Chinatown, however, is still as lively as ever.
1. When did the first Chinese immigrants come to London?
_________________________________________________.
How many Chinese people were there in Britain at the beginning of the 20th century?
__________________________________________________.
3.What happened in London in the 1950s?
__________________________________________________.
4. What did Chinese immigrants come to London to do in the 1950s?
__________________________________________________.
5. Where is London’s Chinatown now?
__________________________________________________.

查看答案和解析>>

科目：高中英語 來源：不詳 題型：完形填空

.
第二節(jié) 完形填空（共20小題；每小題1.5分，滿分30分）
閱讀下面短文，掌握其大意，然后從36—55各題所給的四個選項（A、B、C和D）中，選出最佳選項，并在答題卡上將該項涂黑。
Monty Roberts, owner of a horse ranch (牧場) in San Ysidro, once told us a story. “When a young man was a senior, he was asked to write a paper about what he wanted to   36   and do when he grew up. In his seven-page paper he described his   37   of someday owning a horse ranch. He drew a   38   floor plan for a 4,000-square-foot house that would   39   on a 200-acre dream ranch. Two days later he received his   40   back. On the front page was a   41   red F. The teacher said, ‘This is an   42   dream for a young boy like you. You have no money. Owning a horse ranch requires a lot of money.’ Then the teacher   43  , ‘If you will rewrite this paper with a more realistic goal, I will reconsider your   44   .’ The boy asked his father what he should do. His father said, ‘Look, son, you have to make up your own   45   on this. However, I think it is a very
46   decision for you.’   47  , after a week, the boy   48   the same paper, making no   49   at all. He stated, ‘You can keep the F and I’ll keep my   50  .’ Monty then turned to us and said, “I tell you this story   51   you are sitting in my 4,000-square-foot house in the middle of my 200-acre horse ranch. I still have that school paper framed (裝框) over the fireplace.” He added, “The best part of the   52   is that two summers ago that same schoolteacher brought 30 kids to camp out on my ranch for a week. When the teacher was leaving, he said, ‘Look, Monty, I can tell you this now. When I was your teacher, I was   53   of a dream stealer. During those years I stole a lot of kids’ dreams.   54   you had enough determination not to give up on yours.”
Don’t let anyone   55   your dreams. Follow your heart, no matter what.
36.A. be  B. find    C. learn   D. see
37.A. reason   B. goal    C. purpose      D. way
38.A. rough    B. new    C. secret  D. detailed
39.A. live       B. locate  C. sit       D. run
40.A. mark     B. paper  C. plan    D. idea
41.A. large     B. tiny    C. beautiful    D. long
42.A. old B. imaginative       C. impractical D. interesting
43.A. shouted B. smiled C. replied       D. added
44.A. grade    B. need   C. honesty      D. ability
45.A. time      B. energy       C. mind   D. money
46.A. urgent   B. quick  C. important   D. good
47.A. Actually       B. Finally       C. Gradually   D. Usually
48.A. turned down B. turned around    C. turned to    D. turned in
49.A. comments     B. changes      C. judgment    D. answer
50.A. dream   B. courage      C. interest       D. spirit
51.A. though  B. because      C. until   D. if
52.A. incident B. event  C. story   D. lesson
53.A. anything       B. nothing      C. everything  D. something
54.A. Fortunately   B. Strangely   C. Curiously   D. Probably
55.A. forget    B. steal    C. know  D. realize

查看答案和解析>>

科目：高中英語 來源：不詳 題型：完形填空

閱讀下面短文，從短文后所給的四個選項（A,B,C和D）中，選出可以填人空白處的最佳選項，并在答題卡上將該項涂黑。
It was one of the hottest days of the dry season. We had not seen  36  for almost a month. The crops were dying. Every day, my husband  37  to get water to the fields. But  38  we saw some rain soon, we would lose everything.
However, one day I learned the true lesson of  39  and witnessed the only miracle I had  40  seen before. I was cooking in the kitchen when I saw my son, Billy,  41  toward the woods. He was walking  42  with effort, trying to be as still as possible. Minutes after he disappeared into the  43 , he came running back. I went on cooking, 44  that whatever he had been doing was finished. Moments later,  45 , he was once again walking slowly toward the woods. This activity went on for an hour. Finally I couldn’t help  46  him and saw the most amazing  47 .
Several large deer stood in front of him. Billy walked right up to them. I  48  screamed(尖叫) for him to get away, because a huge deer was dangerously  49  to him at that time. But the deer didn’t even move as Billy knelt down(跪下). I saw a tiny  50  lying on the ground, obviously suffering from  51 , lifting its head to drink the water cupped in Billy’s hands. When the water was  52 , Billy ran back to get more. It then became quite  53  to me what my son was doing.
I stood there, watching my  54  boy working so hard to save another life. As my tears began to hit the ground, they were suddenly joined by other drops. I looked up at the sky. It was as if God himself was weeping with pride. The rain that day 55 our farm.
36. A. water               B. rain             C. cloud           D. storm
37. A. decided           B. chose           C. tried            D. offered
38. A. before            B. if                  C. until           D. unless
39. A. sending          B. sharing          C. forgiving        D. begging
40. A. ever             B. never           C. once              D. yet
41. A. running                                         B. jumping         C. walking               D. riding
42. A. slowly                                          B. quickly          C. hurriedly              D. dangerously
43. A. plants           B. flowers          C. vegetables       D. woods
44. A. thinking         B. wondering       C. worrying        D. dreaming
45. A. though           B. besides          C. however           D. too
46. A. beating          B. following       C. teaching           D. hoping
47. A. sign             B. field             C. world           D. scene
48. A. almost           B. already          C. just              D. even
49. A. weak            B. ill               C. close            D. brave
50. A. horse                                           B. crop               C. baby              D. deer
51. A. thirst            B. diseases           C. heat             D. pain
52. A. lost             B. cleaned           C. gone            D. dried
53. A. comfortable                                     B. clear               C. acceptable         D. simple
54. A. kind                                           B. clever              C. naughty          D. honest
55. A. hit              B. washed            C. ruined           D. saved

查看答案和解析>>

科目：高中英語 來源：不詳 題型：完形填空

.
第二節(jié)（共5小題；每小題2分，滿分10分）     
根據(jù)短文內(nèi)容，從短文后的選項中選出能填入空白處的最佳選項。選項中有兩項多余的選項。注意：請將答案填寫在答題紙表格里對應(yīng)的題號上。
There is an English saying, "  71  ". Until recently, few people took the saying seriously. Now, however, doctors have begun to look into laughter and the effects it had on human body.   72  .
Tests were carried out to study the effects of laughter on the body. People watched funny films while doctors checked their hearts, blood pressure, breathing and muscles. It was found that laughter has similar effects to physical exercise.   73   it also works several groups of muscles in the face, the stomach, and even the feet. If laughter exercises the body, it must be beneficial.
Other tests have shown that laughter appears to be able to reduce the effect of pain on the body. In one experiment doctors produced pain in groups of students who listened to different radio programs. The group that tolerated(忍耐) the pain for the longest time was the group which listened to a funny program.    74  
75   They have found that even if their patients do not really feel like laughing, making them smile is enough to produce beneficial effects similar to those caused by laughter.
A．Laughter can make one’s life longer.
B．As a result of these discoveries, some doctors in the United States now hold laughter clinics, in which they help to improve their patients’ condition by encouraging them to laugh.
C．The reason why laughter can reduce pain seems to be that it helps to produce a kind of chemicals in the brain which diminish both stress and pain.
D．Laughter is the best medicine
E. They have found that laughter really can improve people's health
F. It increases blood pressure, the heart beating and breathing;
G. Although laughter can help cure the disease, doctors still can not put this theory into clinic practice.

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

.
Third-generation mobile phones, known as 3G, are the next big step for the telecom(電信) industry. Data speed in 3G networks is much quicker than that in present technology. This means users can have high-speed Internet access(上網(wǎng)) and enjoy video and CD-quality music on their phones.
"Mobile data is not a dream; it's not an option(選擇) but a requirement" said Len Lauer, head of a US communications company, Sprint PCS, at a 3G conference in Bangkok earlier this month.
With 3G, you can forget about text messages telling you yesterday's news; a 3G phone can receive video news programs, updated(更新) four times a day. Internet access will also be much quicker, making it easier to surf the Web on your phone than on your computer at home. 
Don't worry about getting lost. 3G phones offer map services so you can find a new restaurant just by pressing a few keys on your handset(手持機).
However, the most impressive part of 3G technology is video calling. With live two-way video communication, you can have face-to-face talks with friends and family on your mobile phone.
Many European countries have already launched the service. In May 2000 the US Government issued five licenses(許可證) to run 3G wireless services, while the first 3G phones arrived in Italy in March this year.
International telecom companies can't wait to sell 3G in China, the world's largest mobile telecommunications market. But they will have to be patient. At the moment, China is busy testing its 3G-based technologies, networks and services. This will be followed by a trial period before the phones can finally hit the shops.
“We need to create a pool of 3G customers before the large-scale commercial launch(開始) of the service,” said Fan Yunjun, marketing manager for Beijing Mobile. “We expect that the 3G licenses will be issued(發(fā)行) late next year.”
We'll also see 3G services enter our daily lives in all-sorts of new ways, from shopping and banking to playing interactive computer games over the net. It won't be long before we think nothing of sitting on a train using a mobile palmtop(掌上型電腦) to check our bank accounts or pay bills. You might even click on an icon(圖標) on the screen to set up an immediate video-conference with your bank clerk.
67. 3G is ______.
A. a kind of mobile phone that can send text message and make calls
B. a kind of technology that makes mobile data and video calling come true
C. a kind of player that can be used to listen to CD or MP3 music
D. a kind of system that makes it easy to surf the Internet
68. What does Len Lauer want to inform the readers?
A. Realizing the dream of mobile data based on the application of 3G is a must.
B. There is no need to send messages since 3G can receive video news programs.
C. 3G is supposed to own all the functions that a computer has.
D. It is a choice to carry mobile data with 3G phones.
69. The 3G services can be launched after the following steps EXCEPT that ________.
A. they have to test its 3G-based technologies, networks and services
B. they need to create a group of 3G customers
C. the 3G licenses are issued and 3G phones are tested
D. international telecom companies decide to sell 3G in China
70. The last paragraph shows us that ________.
A. 3G services bring a lot of convenience to us
B. we cannot live without 3G mobile phones
C. 3G services can change our life completely
D. 3G services will take the place of other technologies

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

.
Tell the truth or just lie?
You’re busy filling out the application form for a position you really need; let’s assume you once actually completed a couple of years of college work or even that you completed your degree. Isn’t it tempting to lie just a little, to claim on the form that your diploma represents a Harvard degree? Or that you finished an extra couple of years back at State University?
More and more people are turning to final trick like this to land their job or to move ahead in their careers, for personnel officers, like most Americans, value degrees from famous schools. A job applicant may have a good education anyway, but he or she assumes that chances of being hired are better with a diploma from a well-known university. Registrars at most well known colleges say they deal with deceitful like these at the rate of about one per week.
Personnel officers do check up degrees listed on application forms, then. If it turns out that an applicant is lying, most colleges are reluctant to accuse the applicant directly. One Ivy League school calls them “impostors(騙子)”；Another refers to them as “special cases” one well-known West Coast school, in perhaps the most delicate phrase of all, says that these claims are made by ”no such people.”
To avoid total lies, some job-seekers claim that they “attended” or “were associated with” a college or university. After carefully checking, a personal officer may discover that “attending” means being dismissed after one semester. It may be that “being associated with” a college means that the job seeker visited his younger brother for a football weekend. One school that keeps records of false claim says that the practice dates back at least to the turn of the century-that’s when they began keeping records, anyhow.
If you don’t want to lie or even stretch the truth, there are companies that will sell you a phony(假的) diploma. One company, with offices in New York and on the West Coast, will put your name on a diploma from any number of nonexistent colleges. The price begins at around twenty dollars for a diploma from “Smoot State University.” The prices increase rapidly for a degree from the “University of Purdue.” As there is no Smoot State and the real school in Indiana is properly called Purdue University, the prices seem rather high for one sheet of paper.
72.The main idea of this passage is that______.
A. employers are checking more closely on applicants now
B. lying about college degrees has become a widespread problem
C. college degrees can now be purchased easily
D. employers are no longer interested in college degrees
73.According to the passage, “special cases” refers to cases where______.
A. students attend a school only part-time
B. students never attended a school they listed on their application
C. students buy false degrees from commercial firms
D. students attended a famous school
74.We can infer from the passage that______.
A. performance is a better judge of ability than a college degree
B. experience is the best teacher
C. past work histories influence personnel officers more than degrees do
D. a degree from a famous school enables an applicant to gain advantage over others in job competition
75.This passage implies that______.
A. buying a false degree is not normal
B. personnel officers only consider applicants from famous schools
C. most people lie on applications because they were dismissed from school
D. society should be greatly responsible for lying on applications

查看答案和解析>>

科目：高中英語 來源：不詳 題型：閱讀理解

.
第三部分：閱讀理解（共20小題，每小題2分；滿分40分）
Sweetest Day is celebrated on the third Saturday in October as a day to make someone happy. It is an occasion which offers all of us an opportunity to remember not only the sick, the aged, and children who have lost their parents, but also friends, workmates, relatives and neighbors whose helpfulness and kindness we have enjoyed.
Over 60 years ago, when a Cleveland man noticed that some people, such as children who lost their parents and patients who lay in bed, too often felt forgotten and neglected, he developed in his mind the idea of showing them that they were remembered. He did this by giving them small gifts. With the help of his friends and neighbors, he gave those people small gifts on a Saturday in October. During the years that followed, other Clevelanders began to take part in the celebration, which came to be called “Sweetest Day”. Over time, the Sweetest Day idea of spreading cheer to the poor, the sick and children who had lost their parents was broadened to include everyone, and became an occasion for remembering others with a kind act or a small gift. Soon the idea spread to other cities all over the USA.
Sweetest Day is not based on any single group’s religious beliefs or on a family relationship. It is a reminder that a thoughtful word or deed enriches life and gives it meaning. Because for many people remembering takes the form of gift giving, Sweetest Day offers us the opportunity to show others that we care, in a positive （積極的） way.
56. What can we learn from the first paragraph?
A. Sweetest Day is a day to make others happy.
B. Sweetest Day is just an occasion to care about disabled people.
C. Sweetest Day is an occasion for lovers to express love.
D. Sweetest Day is celebrated on the third Sunday in October.
57. Which of the following has little relationship to Sweetest Day?
A. Visiting sick people of the hospital.
B. Visiting children who have lost their parents.
C. Giving friends small gifts.
D. Giving flowers to sweethearts.
58. What do most people usually do to show their care to others according to the passage?
A. They give money.                          B. They give gifts.
C. They send regards.                         D. They offer help.
59. The underlined word “neglected” in the second paragraph means “______”.
A. remembered                         B. hated
C. paid little or no attention to      D. disappointed         

查看答案和解析>>

科目：高中英語 來源：不詳 題型：完形填空




第二節(jié)信息匹配（共5小題；每小題2分，滿分10分）
請閱讀下列廣告和相關(guān)信息，并按照要求匹配信息。請在答題卡上將對應(yīng)題號（56-60）的相應(yīng)選項字母涂黑。首先，請閱讀下列廣告：
這是《紐約時報》電子版上的一些廣告鏈接，請根據(jù)讀報人不同需求判斷他們將點擊的廣告。
A．
Get the Opinion Today E-Mail
Sign up for the highlights of the day in Opinion of the New York Times, sent weekday afternoons. See Sample
Chloe yang19@hotmail.com
窗體底端
Change E-mail Address| Privacy Policy
B．
nytimes.com/theater
"The outlandishly enjoyable" musical "Xanadu" is a critic's pick
Also in Theatre
Have you seen "Hairspray" on Broadway?
It's not too late to see the revival of "Gypsy"
Don't miss Vanessa Redgrave in "The Year of Magical Thinking"
C．
For Peace In Korea
The Second South-North Korea Summit Oct. 2-4 in Pyongyang. More Info!
summit.korea.net
D．
*  Prevents multi-pronged attacks by integrating anti-virus, firewall, and anti-spyware technologies.
*  Simplifies security with the new and improved McAfee SecurityCenter.
*  Shields your PC around the clock: always updating, always protecting, with free auto updates.
E.
Career Info
Build your career here, start search your own job now
listcareer.info
 
F.
SPRUCE PEAK
For YOUR EXCLUSIVE EXPERIENCE
STOWE PACKAGE INVITATION
Contact us: 8120—4317—5089
E-mail: Stowetravel@yahoo.com
 
56. Blackstone Smith has been laid off recently. He is eager to find a new job to shoulder his responsibility to his family.
57. Abu Dhabi tries to make a plan to celebrate the 25th wedding anniversary. He is considering to have a relaxing week with his wife to a quiet and picturesque mountain.
58. Michelin Maynard badly needs an updated security system for his personal computer. His PC is so vulnerable to any attack that it has frequently collapsed.
59. William Glaberson is considering to subscribe to an electronic version of newspapers. And the most influential ones such as the Guardian, the Washington News or the New York Times might be good choice.
60. Alissa J. Rubin is a professor in Columbia University. An expert on Asian political issues, he is tracking any report about political events in this area.

查看答案和解析>>

同步練習冊答案