B
To: manager@ tastytreat.com.ca
Date: Monday, 7 October, 3:34p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a no-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic(蒜). When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday. I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full refund (退款) for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours sincerely,
Raymond Yuen
69. We learn from the text that last Saturday Mr. Yuen _____.
　 A. was satisfied with the restaurant.          B. was disappointed with the restaurant
　 C. had to wait for his food                   D. ate for the first time at the restaurant
70. The writer had to pay the bill because _______.
A. the head waiter would not believe his story 
B. the manager was on holiday
C. Janet didn’t believe there was cockroach in the vegetables
D. his wife had eaten most of her meal
71. Which of the following is not true according to the passage?
A. Mr.Yuen demanded that the head waiter apologize to him.
B. Mr.Yuen asked for a full refund for their meal.
C. Mr.Yuen will not eat at the restaurant any more.
D. The head waiter was not as polite as Janet. 


69.B      70.A    71.C           

解析

練習(xí)冊(cè)系列答案
相關(guān)習(xí)題

科目：高中英語 來源： 題型：單選題

She pretended ______ to the manager，but actually she was thinking about something else.


  1. A.
    to listening
  2. B.
    to have listened
  3. C.
    to be listening
  4. D.
    having listened

查看答案和解析>>

科目：高中英語 來源：河南省鄭州四中2010屆高三第四次調(diào)研考試 題型：閱讀理解


B
Parents often believe that they have a good relationship with their teenagers（青少年）. But last summer, Joanna and Henry noticed a change in their older son: suddenly he seemed to be talking far more to his friends than to his parents. “The door to his room is always shut.” Joanna noted.
Tina and Mark noticed similar changes in their 14-year-old daughter. “She used to cuddle up（蜷伏）with me on the sofa and talk ,” said Mark . “Now we joke that she does this only when she wants something. Sometimes she wants to be treated like a little girl and sometimes like a young lady. The problem is figuring out which time is which. ”
Before age 11, children like to tell their parents what’s on their minds. “In fact, parents are first on the list.” said Michael Rita, author of Uncommon Sense for Parents with Teenagers. “This completely changes during the teen years.” Rita explained. “They talk to their friends first, then maybe their teachers, and their parents last.”
Parents who know what’s going on in their teenagers’ lives are in the best position to help them. To break down the wall of silence, parents should create chances to understand what their children want to say , and try to find ways to talk and write to them . And they must give their children a mental break, for children also need freedom, though young. Another thing, parents should remember is that to be a friend, not a manager, with their children is a better way to know them.
40. “The door to his room is always shut” suggests that the son        .
A. is always busy with his studies          B. doesn’t want to be disturbed
C. keeps himself away from his parents D. begins to dislike his parents
41. What troubles Tina and Mark most is that        .
A. their daughter isn’t as lovely as before
B. they can’t read their daughter’s mind exactly
C. they don’t know what to say to their daughter
D. their daughter talks with them only when she needs help
42. Which of the following best explains “the wall of silence” in the last paragraph ?
A. Teenagers talk a lot with their friends.
B. Teenagers do not want to understand their parents.
C. Teenagers do not talk much with their parents.
D. Teenagers talk little about their own lives.
43. What can be learned from the passage?
A. Parents are unhappy with their growing children.
B. Parents have suitable ways to talk with their teenagers.
C. Parents should be patient with their silent teenagers.
D. Parents should try to understand their teenagers.

查看答案和解析>>

科目：高中英語 來源：2012屆黑龍江省哈爾濱市第六中學(xué)高三第二次模擬考試英語試卷（帶解析） 題型：閱讀理解

Traditional fairytales(童話) are being given up by parents because they are too scary for their young children, a study found．
Research uncovered that one in five parents has got rid of old literature such as Snow White and the Seven Dwarves and Rapunzel in favor of more modern books．
One third of parents said their children have been left in tears after hearing the gruesome details of Little Red Riding Hood．
And nearly half of mothers and fathers refuse to read Rumplesliltshin to their kids as the themes of the story are kidnapping and killing．
Similarly, Goldilocks and the Three Bears was also a tale likely to be left on the book shelf as parents felt it forgives stealing．
The survey of 2,000 adults was completed to mark the launch of the hit US drama GRIMM （ 格林童話�。� , which starts tonight at 9pm on Watch, and sees six drama series based on traditional fairytales．
The survey found a quarter of parents questioned wouldn’t consider reading fairytales to their kids．
And 52 percent of the parents said Cinderella didn’t send a good message to their children as it describes a young woman doing housework all day．
Steve Hornsey, General Manager of Watch, said: "Bedtime stories are supposed to calm children down and send them off to sleep soundly．But as we see in GMMM, fairytales can be dark and dramatic so it’s understandable that parents worry about reading them to young children．As adults we can see the innocence in fairytales, but a five - year - old child could take them too literally．Despite the dark nature of classic fairytales as we see in GRIMM, good will defeat evil and there is always a moral to the story．"
The study also found two thirds of mums and dads try to avoid stories which might give their children nightmares．The most popular book read at bedtime is now 'The Very Hungry Caterpillar' by Eric Carle.
However half of parents said traditional tales are "more likely to have a strong moral message than a lot of modern kids' books, such as The Gruffato, The Hungary Caterpillar and the Mr. Men books．
【小題1】Classical works for children are being avoided by parents they think           .

A．they contain unmoral themes
B．they are terrifying
C．they encourage stealing, kidnapping and killing
D．they are tired of answering questions
【小題2】What does the underlined word "gruesome" mean?
A．Very horribleB．Very amusing
C．Very disappointingD．Very amazing
【小題3】Which stories are the popular bedtime stories that parents like to tell their children now?
A．Snow White and the Seven Dwarves and Cinderella
B．The Very Hungry Caterpillar and Little Red Riding Hood.
C．The Very Hungry Caterpillar andMr. Men
D．Goldilocks and the Three Bears and Cinderella
【小題4】According to Steve Hornsey , adults can see innocence in a fairy tale but a 5-year-old child might ______．
A．think it is different from the reality
B．dislike it because it is scary
C．believe exactly what the tale says
D．feel there is a moral to the story

查看答案和解析>>

科目：高中英語 來源：2012-2013學(xué)年廣東省揭陽一中高二下學(xué)期第一次階段考試英語試卷（帶解析） 題型：閱讀理解

As a teenager in 1972, Bill Gates boasted that he would be a millionaire by the time he was 20. While he did not quite achieve that goal, only 15 years later, he was a millionaire. And by 1992, as head of the Microsoft company, he became the richest man in America with assets（資產(chǎn)）of nearly US $ 6.3 billion.
Born in Seattle, Washington on 28, October, 1956, Gates was named William Henry after his father and grandfather. From the beginning, he was an extremely energetic and intelligent child. He had read the entire world book encyclopedia（百科全書）by the age of nine. His favorite subjects at school were science and math and his favorite pastime was "thinking".
Gates first started to play with computers at the age of 13. Before long he became an expert at working the school's computer. After his graduation from secondary school, Gates was accepted by the three top universities in the USA-Princeton, Harvard and Yale. He chose Harvard and began classes there the next autunm, majoring maths. But he was still obsessed（占據(jù)心里）with computers and spent as much time in the computer laboratories as he did in the lecture halls.
By 1975, Gates and a partner, Paul Allen, had developed a software program called BASIC. This was not the first program ever created, but its inventors were the first to decide that people who wanted to use it should pay for it.
BASIC was a success because until it came along, there had been no efficient way of getting computers to carry out instructions. Although he had not completed his degree, Gates left university and went to work full time for the new company he had formed called Microsoft.
His next project was the software program that made him famous and very rich. It was called DOS, short for Disk Operating System, and it was purchased by IBM in 1980. Today it is the operating system used in more than 14 million personal computers around the world.
As chief executive officer（首席行政長官）of Microsoft, Gates is known as a bright man, but one who is not easily satisfied. He is quick to criticize his staff and hates to be questioned about decisions he has made. He was regarded as a loner and unfashionable boring computer nut until his marriage to Microsoft manager Melinda French on New Year's Day 1994. Yet to many people now, Gates, is a person who is, in spite of his great wealth, humble（謙恭）and ordinary. He spends his money carefully. He eats in fast food restaurants and flies economy class. And when praised for Microsoft's great success, he has been heard to say, "All we do is put software in a box and if people see it in the stores and like it, they buy it."
【小題1】When he was a teenager, Bill Gates wanted to be a ______.

A．teacherB．doctorC．businessmanD．professor
【小題2】When Gates went to Harvard, he ______.
A．was only interested in maths
B．spent most of his time in computer laboratories
C．developed the first computer software program
D．divided his time between his maths studies and the computer laboratories
【小題3】Before the development of BASIC, ______.
A．no one was interested in computer software
B．software programs were not considered commercial projects
C．software programs were very expensive
D．no one wanted to pay for computer software
【小題4】When the writer says "He was regarded as a loner and unfashionable boring computer nut", he means ______.
A．Bill was so strong-minded that no one could change his mind
B．The only thing that could interest Bill in his life was computer
C．Bill was such a boring young man that nobody would like to talk to him
D．Bill couldn't work out the boring computer programs
【小題5】Most people think that Bill Gates is ______.
A．a(chǎn) crazy personB．a(chǎn) person obsessed with making money
C．someone who spends money freelyD．a(chǎn) quite common, normal person

查看答案和解析>>

同步練習(xí)冊(cè)答案