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Tom and Mike work in a computer company. One day, a customer entered the office. She looked at Mike and Tom, and then she walked to Mike. Mike gave her a warm greeting.

Tom was sad and walked away.

“People always choose Mike. I don’t understand,” Tom said.

“It’s the way you communicate (交流),” Mrs Smith said.

“How can that be?” Tom asked. “I don’t have a chance to speak.”

“Communicating is more than just speaking. Your body language is important too,” Mrs Smith said.

“Body language?” Tom asked

“It’s the way you stand and sit. It’s the expression on your face. You never smile and you don’t turn your head towards them,” Mrs Smith said. “Look at Mike. He’s holding his head up. He always smiles and looks friendly. His body language is making people feel comfortable, so they go to ask him for help.”

Tom decided to improve (改善) his body language. He started to sit up straight and try smiling at people.

1.Where does Mike work?

A.In a hotel. B.In a bank. C.In a school. D.In a computer company.

2.Why did Tom feel sad?

A.Because his boss was strict. B.Because he didn’t like his job.

C.Because he was very hungry. D.Because the customer didn’t choose him.

3.The underlined word “expression” means “________ ” in Chinese.

A.表現 B.感情 C.表情 D.態(tài)度

4.We can know that Mike ________.

A.never smiles B.looks friendly

C.gets on well with his boss D.came to the company many years ago

5.What can you learn from the passage?

A.Tom doesn’t like his customers.

B.Tom and Mike never talk with their boss.

C.Customers like Mike because he’s very handsome (英俊的).

D.Body language is very important when we communicate with others.

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