Welcome to Franklin Hotel! We will make your stay here as enjoyable as possible. We hope we will give you the best service.

Room Service: You can use the service 24 hours a day.

Dining Room: You can have three meals a day in the dining room. Breakfast is from 8:00 to 9:30. Also the room waiter may bring breakfast to your room at any time after 7:00. If you need, please fill in a card and hang it outside your room before 6:00. Lunch is from 12:00 to 14:00. Dinner is from 18:30 to 20:30.

★ Telephone: There is a telephone in your room. Dial "0" before you make a call. We will tell you to wait for a moment if the lines are busy.

★ Shop: The hotel shop is open from 9:00 to 17:30.

Coffee House: You can drink coffee here at the following times: 12:00 to 14:00, 20:00 to 23:30.

★ Another Service: there is a cinema in the hotel. A film begins at 19:00 0n Sundays and Wednesdays.

1.When can you use the room service?

A. Only the daytime. B. Only at night.

C. Anytime during a day. D. Only sometime.

2.If you want to have a meal in your room, what should you do?

A. Phone the service desk. B. Go to the hotel shop to buy some food.

C. Go to the hotel dining room. D. Put a message outside the room.

3.What should you do if the telephone lines are busy?

A. We should ask the service centre for help. B. We should cut off the phone.

C. We should wait a moment. D. We should use the pay phone.

4.If you want to have a two-hour business talk in the coffee house, you may go there at _______ .

A. 12:00 B. 1:00 C. 10:00 D. 11:30

5.The instructions tell us that you can _______.

A. go shopping at anytime in the hotel B. get at least six services

C. see a film when you want to D. go to the coffee house twice a week

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